Last Updated: September 15, 2025

​

Welcome to Shoewah.com (“Shoewah,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) and

our Privacy Policy govern your access to and use of our website, services, products, and subscriptions

(collectively, the “Services”). By using Shoewah, you agree to these Terms and this Privacy Policy. If

you do not agree, you may not use our Services.

​

1. Eligibility

• You must be at least 18 years old, or the legal age of majority in your jurisdiction, to use our Services.

• By creating an account or purchasing a subscription, you represent that you have legal authority to

enter into these Terms.

​

2. Services & Subscriptions

• Shoewah provides professional shoe cleaning services, shoe care products, and subscription plans.

• Subscription tiers include Monthly, Yearly, and Business.

• All subscription plans include free shipping and/or pickup within eligible service areas.

• Business plans may include additional features, such as the Shoewah Collection Box.

​

3. Orders, Payments, & Billing

• You agree to pay all fees associated with your subscription or purchase.

• Payments are processed through secure third-party providers.

• By subscribing, you authorize Shoewah to charge your payment method on a recurring basis until canceled.

• Fees are non-refundable except as required by law.

​

4. Cancellations & Terminations

• You may cancel your subscription at any time through your Shoewah account.

• Services remain available until the end of the paid term.

• Shoewah reserves the right to suspend or terminate accounts that violate these Terms.

​

5. Shipping & Handling

• We cover round-trip shipping for subscriptions within eligible service areas.

• Customers must package shoes securely before shipping.

• Shoewah is not liable for carrier delays, lost items, or damages during transit.

​

6. Customer Responsibilities

• Misuse or exploit Shoewah services.

• Submit fraudulent orders or unauthorized chargebacks or infringe on Shoewah’s intellectual property rights.

• Resell or distribute Shoewah services without permission.

​

7. Intellectual Property

• All trademarks, logos, designs, content, and technology associated with Shoewah are protected under

U.S. and international law.

• You may not copy, modify, distribute, or exploit Shoewah’s intellectual property without written

consent.

​

8. Limitation of Liability

• Services are provided “as is” and “as available.”

• To the maximum extent permitted by law, Shoewah disclaims all warranties, express or implied.

• Shoewah is not liable for indirect, incidental, or consequential damages.

​

9. Indemnification

• You agree to defend, indemnify, and hold harmless Shoewah, its affiliates, employees, and partners

from any claims, damages, or expenses arising from your use of our Services or violation of these

Terms.

​

10. Dispute Resolution

• Any disputes will be resolved by binding arbitration under the American Arbitration Association (AAA).

• You waive the right to jury trials or class action participation.

​

11. Governing Law

• These Terms are governed by the laws of the State of Wyoming, USA, without regard to conflict of law

rules.

​

12. Changes to These Terms

• Shoewah may update these Terms periodically.

• Continued use of our Services after updates means you accept the new Terms.

​

13. Contact Us

For questions about these Terms, please contact us at:

• help@shoewah.com

• Shoewah Corporation — Registered in State of Wyoming USA

 

 

 

Shoewah Privacy Policy

1. Information We Collect
• Personal Information: Name, email, shipping/billing address, payment details.
• Account Information: Login credentials, preferences, subscription status.
• Usage Data: Browser type, IP address, device information, pages visited.
• Cookies & Tracking: We use cookies, pixels, and similar technologies for analytics and
personalization.

2. How We Use Your Information
• To provide and improve our Services.
• To process payments and manage subscriptions.
• To communicate about orders, updates, promotions, and offers.
• To comply with legal obligations.

3. How We Share Your Information
• Service Providers: Payment processors, shipping carriers, IT services.
• Business Partners: Only when necessary to fulfill your service.
• Legal Requirements: When required by law, subpoena, or legal process.
• We do not sell your personal information to third parties.

4. Data Security
• We use industry-standard encryption, secure payment processing, and access controls.
• No system is 100% secure, and we cannot guarantee absolute protection.

5. Data Retention
• We retain your personal information only as long as necessary to provide Services or comply with
legal obligations.

6. Your Rights
• Access, correct, or delete your personal data.
• Opt out of marketing communications.
• Restrict or object to processing of your information.
• Submit data privacy requests at legal@shoewah.com.

7. Children’s Privacy
• Shoewah does not knowingly collect information from children under 13.

• If discovered, such data will be deleted immediately.

​

8. International Users

• Our Services are operated in the United States.

• If you access Shoewah from outside the U.S., you consent to your data being transferred and

processed in the U.S.

​

9. Changes to Privacy Policy

• Shoewah may update this Privacy Policy at any time.

• Updates take effect upon posting on this page.

​

10. Contact Us

• For privacy questions, contact us at:

• help@shoewah.com

• Shoewah Corporation. — Registered in State of Wyoming USA

​

​