top of page

Frequently Asked Questions (FAQ)

Log in for personalized help
Don't have an account? Start your subscription

What is Shoewah?

Shoewah is a shoe cleaning subscription service that can be booked through our app, online or text.

How much will it cost?

We offer a $729.99 yearly subscription that includes 100 pairs of shoe cleans per year or select
 our $39.99 monthly subscription that includes 5 pairs of shoe cleans per month.

​How do I sign up for yearly subscription?

Issues with signing up, email help@shoewah.com for yearly shoe cleans subscription account setup.


What type of shoes does Shoewah clean?

Every single type of shoes we clean at Shoewah, from sneakers, heels, high end shoes, sandals, leather, boots, kids shoes, etc. We also leather polish, suede clean, refresh the inside smells and clean the bottom of the shoe like new. All included with your monthly subscription, yearly subscription or business account shoe cleans.

Where are you located?

We come to you. Every membership includes free pickup/delivery service in selected areas and free shipping nationwide. We currently have operations in many cities and headquarters in Phoenix, Arizona USA. We are always expanding into new markets everyday. We clean shoes at our cleaning factories in the cities we service or on the spot in our Shoewah cleaning vans. Due note, some cities we service has limited operations, in such case we ship subscriber our Shoewah shipping box and label for easy shipment.

Ok, I have signed up for Shoewah subscription, now what?

Welcome to the Shoewah family. Your account is instantly activated after signing up. An email will be sent for account portal activation link and other helpful information. Schedule your shoe cleans through your account portal online or through the Shoewah app. We also offer easy text message booking at 773.242.7208 once a member.

Is shoe repair a service Shoewah offers?

No. Shoewah only cleans and refurbish dirty shoes.

Can I cancel subscription?

Yes at anytime if your not satisfied with overall service from Shoewah, the option of canceling subscription is available.

FREE shoe cleans?

Currently, we are not offering free trial shoe cleans. 

What type of payments options are available?
Any major credit card, debit card or apple pay.

How can I subscribe to more shoe cleans per month?

We clean thousands of shoes everyday at Shoewah and being a big family or business means many more shoe cleans per month, our representatives will happily assist in getting your account created for more shoe cleans per month. Email, call, text or quick chat help@shoewah.com

Still need help?
Reach out to the Shoewah Community or contact us for assisted support.

773 242 7208  USA

  • Instagram
  • Facebook
  • Twitter

 

© 2017-2024 SHOEWAH ALL RIGHTS RESERVED. PRIVACY POLICY & TERMS OF SERVICE

bottom of page